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Software Support Executive - Zed-Axis Technologies Pvt. Ltd.

Date Posted: Apr 16, 2024
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Job Detail

  • Location:
    Gurgaon, Haryana, India
  • Company:
  • Type:
    Full Time/Permanent
  • Shift:
    Day Shift
  • Career Level:
    Entry Level
  • Positions:
    2
  • Experience:
    1 Year
  • Work Mode:
    Work From Office/WFO
  • Gender:
    No Preference
  • Degree:
    Bachelors
  • Apply Before:
    Jul 16, 2024

Job Description

Desired Skills & Job Description:
 
Should be good in manual testing and database (SQL Server).
 
 
Good communicator with ability to express technical concepts clearly.
 
Good Command on MS Excel
 
Excellent learning power 
 
Can understand client query.  
 
Problem Solving, Technical and Analytical Skills.
 
Software Application Support.
 
Product configuration, Testing Bug Issues, Usability Testing.
 
Role:
 
The first point of contact for clients.

Troubleshoot issues or escalate them internally

Research, debug and solve client's issues

Work closely with Engineering teams to improve and grow the product offering
 
At least two years of experience as Technical Support or QA

Previous experience in a B2B SaaS company – an advantage

Knowledge of providing support for android/ios based applications.
 
(Training will be provided)

Benefits

Good Working Environment.

Company Overview

Gurgaon, Haryana, India

Zed-Axis Technologies Pvt. Ltd. is a New Delhi, India based Software Development Company in operation since the year 2000. Zed-Axis has a proven track record of designing, developing, deploying and maintaining end-to-end Business Critical Software So... Read More

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